Benefits Of Becoming An Account Customer
EXPD International offers many benefits of becoming an international courier of freight service customer.
Preferential & tailored service
Your own account manager
Direct access to UK operations staff
UK based specialist customer services team
Personalised Tariffs
Personalised collection facility using our own extensive collection fleet
Consolidated invoicing
Our online booking system offers a fast, simple way to make booking, and track consignments
If you would like to become an account customer please click here to complete our enquiry form or call us on 01489 790014.
Customer Service & Operations
You have direct access to our UK based team of customer services and operation staff. Specially trained, with a vast knowledge of the industry, they are on hand to help you with all your shipments.
Account Manager & Personalised Tariffs
As a customer from the time we first meet you, through the on-going support we provide, you will have your own Account Manager. It is their responsibility to understand your requirements, your shipment profile and work to provide a tailored service and a personalised tariff.
Information Technology
Information on delivery status is now as important as the delivery itself which is why EXPD International have their own fully integrated administration system "ECAS” linking all EXPD offices worldwide , allowing every EXPD network member to receive and send up to the minute ‘pre alert’ data.
Our customer administration systems also provides numerous management reports both for our customers and ourselves but also acts as a internal quality control system constantly auditing all shipments.
Online Booking
Our advanced web based booking facility provides simple tools to produce Air Waybills, commercial invoices and hyperlink access for up to the hour tracking on shipments.
EXPD Website
Informative website providing proof of delivery information and available to print or email.
On Line and instant quotation facility
EXPD Online booking facility now allows customer the facility of instant quotations for both European Road Express and Worldwide Air Courier.
Consignee Pre-Alert information.
When your goods have been collected, our local sortation depot will pre-alert your consignee by email, advising when a shipment has been despatched with a direct link to our main frame web site so they in turn can "track and trace” the consignment. We also attach a copy of the Air Waybill
Up to date Country Information
Worldwide information is now available on a daily basis from through our on-line booking system. This will include worldwide bank holidays, countries experiencing civil unrest and newly released custom procedures.
If you would like to become an account customer, or to discuss your requirements please click here to complete our enquiry form or call us on 01489 790014.
Local Daily Collections - UK, European & International Distribution
Online Booking System
System Generated Airway Bills
Tracking & POD Information