What Our Customers Are Saying
EXPD International offers exceptional levels of service for our domestic and international courier, pallet storage and pick and pack fulfiment services. We are regularly receiving comments, testimonials and reviews, but don't take our word for it, read some of the testimonials below.
If you would like to know more about how your business can benefit from highly rated courier, storage and fulfilment services then please call us today on 01489 790014.
Customer based in Poole, Dorset
"It is with great pleasure that I provide the following testimonial about the superb service that is consistently delivered by the team at EX PD.
As a retailer, we are very dependent upon our courier service in that they must be an extension of our customer service team.
Excellent service from our end must, ultimately, be supported by our chosen courier as this could very easily be the weak link in the chain.
I would have no hesitation in recommending EXPD. Critically, all members of the EXPD team are all dedicated to ensuring that the final customer is satisfied."
Customer based in Bournemouth, Dorset
"I just wanted to write and thank you for the exceptional service that your company has provided us during the last twelve months.
As you know, we have a small but growing international trade for the laundering of detachable collars. Just in the last five years this has grown from nothing to supplying regions all around the globe. Our clients expect delivery to match the quality of our product and in EXPD we have been able to find a service that more than compliments our standards.
You have managed to take the anxiety out of our service to our clients. We absolutely know that when we dispatch goods that they will arrive on time and in the condition they left us. As we have previously discussed, to date we have not had an issue with EXPD for which I thank you. Having experienced your customer service standards in the setting up and ongoing monitoring of our account I am confident that should I have an issue it will be dealt with in your reliably professional manner.
Thank you to Steve and all the team."
Customer based in Southampton, Hampshire
"EXPD has been taking care of all my European deliveries for the last 2 years and the service has been absolutely fantastic.
I always want to give my own customers the best possible service and the only way I can do that is if I have a reliable carrier, to ensure that goods are delivered on time. Because I know how reliable and dependable the EXPD team are, it has given me the confidence, for the first time, to send out chilled goods, which are obviously time critical.
It’s extremely rare to have any problems, but if I ever do need to query anything, the team at Southampton always respond to me straight away and resolve any issue or worry I might have and in my experience with other carriers, this level of service is quite rare.
I’m so pleased that I found EXPD, it means that I can get on with running and improving my own business, instead of spending my time constantly chasing late deliveries or missing parcels, which is a huge relief.
Once again, I’m extremely happy with the service provided by EXPD and have absolutely no plans to change carriers."
Customer based in Fareham, Hampshire
"We first started using EXPO International as our main courier back in 2009. We have been constantly impressed with their efficient, professional manner - an approach that has not only inspired confidence, but generated the results we require.
Having been let down by previous couriers, we needed a company we could rely on to deliver our products worldwide, to tight timescales. EXPD's excellent knowledge of worldwide shipping procedures has proven invaluable and therefore generated the results we were looking for being able to speak to a helpful and friendly team member, rather than someone in a large call centre has always been a huge positive for us as a company.
We would highly recommend EXPD for their first class customer service and professionalism and look forward to maintaining the excellent relationship that has developed over the years between our two companies."
Customer based in Christchurch, Dorset
"Choosing to move our international logistic partner to EXPD was an excellent decision. Since coming on board 18 months ago we have received nothing but fantastic service. The team are helpful, quick to solve problems & have delivered everything promised. I would highly recommend their services"